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All text messages in one place

Connect with potential and existing customers via text messages, live chat, bulk messaging, Google Business Messages, Instagram DM and Facebook Messages.

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No need to worry about communication

Regardless of which channel the communication starts from, Gene Media can manage it in an orderly manner.

Chat based on background information

View the history of each conversation and interaction.

Get started in seconds

Connect your various communication channels and start sending messages right away.

Be channel-agnostic.

No matter where it started, Gene Media keeps it organized.

Chat with context.

See the history of every conversation and interaction.

秒速上手

連接您的各個通信渠道，馬上就能開始發送消息。

Web Chat, Facebook and Google Business Integration

Turn Chats into Revenue

Convert website visitors, Facebook users, and Google Business visitors into customers. Interact with visitors in real time through live chat or save time with our AI chatbot for automated responses.

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Interact with Prospective Customers Anytime, Anywhere

With the mobile and desktop apps, you can communicate with potential customers, clients, and team members from anywhere.

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All Customer Interactions Converge in a Unified Inbox

Never miss any chats, comments, surveys, or referrals again. Now, every customer interaction is centralized in one place, right in your inbox, waiting for you to reply.

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70% of customers prefer to communicate with businesses via messaging.

- The Washington Post

Never Miss a Customer Call

Use the automatic SMS reply for missed calls to immediately interact with callers and keep the conversation going, so you don't lose business due to unavailability.